This Privacy Policy explains how AIRVAC, the website and the services associated with it, handles the personal information of visitors and users. The services described on this site, including computer systems design, computer integrated systems design, building automation and airflow analytics, are developed and operated by the developer Infinitay on behalf of the company ACM Infinity Holdings, LLC. The company is located at 7362 W Hawthorn Leaf Dr, Herriman - 84096-1227, United States (US).
We respect your privacy and take the protection of your personal information seriously. This policy describes the types of information we collect, the reasons we collect it, the ways we use it, and the choices you have about it. By accessing the AIRVAC website or using any of our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website or services.
We encourage you to read this policy carefully and to keep a copy for your records. If you have any questions about any part of this document, you may contact us at any time using the details provided in the Contact Information section at the end of this policy. We review our privacy practices regularly and update this document whenever our practices change.
This Privacy Policy applies to the AIRVAC website, which is served from the domain airvac.lol, and to the digital services, dashboards, analytics tools and communication channels that we operate under the AIRVAC name. The policy covers personal information collected when you browse our website, when you contact us through our forms, by email, by phone or by any other means, and when you use any account or platform that we make available to you.
This policy does not apply to third party websites, applications or services that we may link to or mention on our pages. Those external services have their own privacy practices, and we encourage you to review their policies before sharing any information with them. We are not responsible for the content or the privacy practices of any external service.
The services that we provide to business clients are often governed by separate written agreements between us and those clients. Where a client agreement contains more specific terms about data handling, the terms of that agreement take precedence over the general descriptions in this policy, and this policy applies to the extent that it does not conflict with the agreement.
We collect information in a few distinct ways. First, we collect information that you choose to provide to us directly. Second, we collect certain information automatically when you visit our website or use our digital tools. Third, in some situations we may receive information about you from third party sources, including our business clients or public records. Each of these categories is described in more detail in the following sections.
The amount of information we collect depends on how you interact with us. A visitor who simply reads our public pages will generate only the automatic technical data described below. A person who submits a contact form, requests a consultation or purchases a service will share the personal details needed to handle that request. We limit collection to information that is reasonably necessary for the purposes described in this policy.
We do not intentionally collect sensitive categories of information, such as racial or ethnic origin, political opinions, health data or religious beliefs. If you send us such information by mistake, we will treat it as confidential and delete it where possible, and we will not use it except to respond to your communication.
When you interact with us directly, you may provide us with personal information in several situations. On the contact page of our website, we collect your name, your email address, a subject line and the content of your message. We use these details solely to respond to your inquiry and to route your request to the appropriate team member.
If you engage our services, we may collect additional information needed to deliver those services. This can include your company name, your job title, your business address, your phone number, billing details and technical information about your facility or your systems. We collect only what is necessary to quote, deliver, invoice and support the services you have requested.
When you communicate with us by phone, our team may record notes about the conversation in order to serve you better. We do not record the audio of calls without your consent. When you write to us by email, we retain the correspondence and our replies so that we can maintain an accurate history of our relationship with you.
Like most websites, we automatically collect certain technical information when you visit airvac.lol. This includes your Internet Protocol address, the type of browser you use, the type of device you use, your operating system, the pages you view, the time and date of your visits, and the website that referred you to us. This information is collected in log files and through analytics tools.
We use automatic data for legitimate technical purposes, including maintaining the security of our website, diagnosing faults, measuring traffic, understanding how visitors use our pages and improving the performance and layout of our site. This data is generally aggregated and does not, by itself, identify you as an individual, although it may be linked to your personal information when necessary to investigate a security incident.
We may also automatically collect technical details from the building automation and analytics platforms that we operate for our clients. That data concerns the performance of equipment and the environmental conditions of facilities, and it is used to deliver the services described in our client agreements.
In limited circumstances, we receive personal information from third party sources. For example, a business client may introduce us to an employee who will serve as the point of contact for a project, or a partner may share contact details of a person who has expressed interest in our services. We treat information received from third parties according to the same standards described in this policy.
We may also receive publicly available information about companies and the people who lead them, such as business addresses and professional titles, which we use for legitimate business purposes including research and outreach. We do not purchase bulk mailing lists of personal data from brokers, and we do not combine third party data with your personal information except as permitted by law.
If a third party provides us with your information and that information was collected without your knowledge or consent, we will respond to your request to have it deleted or corrected as described in the Your privacy rights section of this policy.
We use the information we collect for the following purposes: to respond to your inquiries and requests; to provide, operate and maintain our website and services; to prepare quotes, proposals, invoices and other business documents; to deliver the engineering, design, analytics and support services you have ordered; to manage our client relationships and maintain records; to send service updates and technical notices; to improve our website, services and customer experience; to detect, prevent and address fraud, abuse and security issues; to comply with legal obligations; and to protect our rights and the rights of others.
We use your contact details to communicate with you about the specific matter you raised. Where you have opted in, we may send you occasional news about our company and our services, and every such message includes a simple way to stop receiving it. We do not sell your personal information to any third party, and we do not use your information for purposes that are incompatible with those described in this policy.
When we use personal information for analytics and improvement, we aggregate the data so that individual users cannot be identified. When a purpose requires identifying you individually, we use the minimum amount of information needed and we keep that use limited to the purpose for which the information was collected.
Where the law requires us to identify a lawful basis for processing personal information, we rely on the following bases. First, processing that is necessary for the performance of a contract, which covers situations where you purchase our services or where we are delivering a project under an agreement with your company. Second, processing that is necessary to comply with a legal obligation, which covers record keeping, tax obligations and responses to lawful requests from authorities.
Third, processing that is based on our legitimate interests, which includes operating and securing our website, analyzing and improving our services, communicating with business contacts, preventing fraud and protecting our legal rights. We balance our legitimate interests against your rights and interests, and we do not process data where your interests or fundamental rights override ours.
Fourth, processing that is based on your consent, which we rely on for activities such as subscribing to optional communications and placing non-essential cookies. Where we process data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. When you withdraw consent, we will stop the relevant processing unless another lawful basis applies.
Our website uses cookies and similar technologies to support the basic operation of the site and to understand how visitors use our pages. A cookie is a small text file placed on your device when you visit a website. The cookies we use are either strictly necessary for the site to function, such as those that remember your preferences during a single visit, or analytical cookies that help us measure traffic and understand usage patterns in aggregate.
The AIRVAC website does not use advertising cookies, and we do not display personalized advertising to visitors. The analytical tools we use are configured to collect data in a way that does not identify individual people. You can control or disable cookies through your browser settings, and you can delete cookies that have already been placed on your device. Disabling cookies may affect certain features of the website, but you will still be able to read our content and contact us.
We may also use local storage and similar browser technologies to remember certain technical settings. These technologies are subject to the same principles described in this section, and you can clear them through your browser settings at any time.
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires us to keep it. Contact inquiries are retained for a reasonable period so that we can continue the conversation and maintain a record of our response. Records related to services, invoices and projects are kept for the period required by tax and commercial law, which is typically several years after the end of the relevant year.
When personal information is no longer needed, we delete it or make it anonymous in a way that prevents you from being identified. We apply the same standards to information stored in backups, and we ensure that scheduled deletion processes run on all storage systems, including backup media, according to our retention schedule.
Technical logs are retained for a limited period, usually measured in weeks or months, and are then deleted or aggregated. We review our retention periods periodically to ensure they remain appropriate and that we do not keep information longer than necessary.
We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, alteration and disclosure. Our website is served over an encrypted connection, our data is stored in access-controlled environments, and our team is trained on the principles of data protection. We also require the service providers we work with to maintain reasonable security measures of their own.
No method of transmission over the internet and no method of electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee its absolute security, and we ask you to help by using strong passwords where they apply and by not sharing sensitive information with us through unsecured channels. If you believe that the security of your information has been compromised, please contact us immediately using the details in the Contact Information section.
In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law, and we will do so without undue delay once we become aware of the breach and have taken steps to understand its scope.
The company ACM Infinity Holdings, LLC is based in the United States, and the personal information we collect is stored and processed in the United States. If you access our website or services from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those of your country. By using our website or services, you acknowledge that your information will be handled as described in this policy.
Where we transfer personal information from a country or region that has specific data transfer requirements, we will take reasonable steps to ensure that appropriate safeguards are in place, including contractual commitments that protect the transferred data. These safeguards are designed to provide a level of protection that is broadly equivalent to the protection available in your own country.
If you have questions about the safeguards we use for international transfers, or if you would like a copy of the relevant information, please contact us and we will provide the details you need to understand how your information is protected.
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to access a copy of the information we hold about you; the right to request correction of inaccurate or incomplete information; the right to request deletion of your information in certain circumstances; the right to object to processing based on legitimate interests; the right to restrict processing in certain circumstances; the right to data portability where processing is based on consent or contract; and the right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details in the Contact Information section. We will respond to your request within the time period required by applicable law, and we will confirm your identity before acting on your request in order to protect your information. We may need to keep certain information even when you ask us to delete it, when we are required to do so by law or to defend our legal rights.
If you believe that we have not handled your request properly, you have the right to lodge a complaint with a supervisory authority in the country or region where you live. We hope you will contact us first so that we can resolve any concern directly and fairly, and we treat every request with respect and diligence.
Our website and services are directed at adults and businesses, and they are not designed for children. We do not knowingly collect personal information from children under the age of thirteen. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information from our records as quickly as possible.
We do not offer products or services that are intended for purchase by children, and we do not create profiles of children through our website. If we become aware that we have collected personal information from a child without verified parental consent, we will delete it without undue delay and will not use it for any purpose.
We encourage parents and guardians to supervise the online activity of children and to teach them about the importance of protecting their personal information. If you have any concern about how our website might interact with a child in your care, please reach out to us and we will answer your questions fully.
Our website may contain links to third party websites and services that are not operated by us. These links are provided for your convenience, and we have no control over the content, privacy policies or practices of those external services. When you follow a link away from our website, the privacy practices of the destination site apply, and we encourage you to review the privacy policy of any site you visit.
We may also integrate third party tools into our website or services, such as mapping services, payment processors or analytics providers. Where those tools collect personal information on our behalf, they do so under agreements that require them to handle the information consistently with this policy, and the specific tool may present its own notices at the point of collection.
This Privacy Policy does not cover the practices of any third party, and we are not responsible for the privacy practices of websites or services we do not control. If you have questions about how a third party handles your information, please review its privacy policy or contact that service directly.
We may update this Privacy Policy from time to time to reflect changes in our practices, in our services, or in the laws that apply to us. When we make material changes, we will update the Last updated date at the top of this page and, where appropriate, we will notify you by a prominent notice on our website before the change takes effect.
We encourage you to review this page periodically so that you are always aware of how we handle your personal information. Your continued use of the AIRVAC website or services after the posting of a revised policy will be taken as acceptance of the revised terms, unless the law requires us to obtain your explicit consent.
If we make a change that reduces your privacy protections in a meaningful way, we will make the change clear and, where required, seek your consent before applying it to information we collected before the change.
If you have any questions, concerns or requests relating to this Privacy Policy or to the handling of your personal information, you may reach us by any of the following methods. You may email us at direct@airvac.lol. You may call us at +19087677496. You may also write to us at the office of the company that operates AIRVAC.
The company that operates AIRVAC is ACM Infinity Holdings, LLC, located at 7362 W Hawthorn Leaf Dr, Herriman - 84096-1227, United States (US). We ask that you identify yourself and describe the matter clearly so that we can respond to your request promptly and accurately.
We will acknowledge receipt of privacy requests within a reasonable time and will work to resolve them within the period required by applicable law. We value your trust, and we are committed to handling your personal information with care and transparency.